Stripe OLT illustration of man running with server and umbrella

Too busy to cope with downtime? Our top tips for managing your risk:

Tweet about this on TwitterShare on LinkedInEmail this to someoneShare on Google+

Autumn is often a time for taking on new projects and kickstarting fresh initiatives – after a summer spent enjoying some decent weather for a change, it’s time to knuckle down before the Christmas season is upon us. So it’s also a very bad time for your technology to fail you. Whether your infrastructure is brand new or starting to creak a little at the seams, failure is always a risk, and the associated downtime can be very disruptive when you’re busy delivering for your customers.

So here are some ways you can reduce the risk of failure in your infrastructure, as well as mitigate some of the consequences if the worst does happen.

  1. Move services to the cloud where you can to relieve the burden on your servers and secure the data in the cloud – for example, moving email to Office365 can be done quickly and efficiently with no downtime and removes the need for your own email server.
  2. Check your backup and restore arrangements to make sure you can get up and running quickly again after a problem – read our blog on the subject or our backup and disaster recovery page for more information.
  3. Test your disaster recovery processes and procedures regularly – it’s not just about the technology but also about people knowing the steps they need to take.
  4. It might not be your technology that fails: do you know who to contact in case of fire, flood, or power failure? And what about if your internet connection goes down?
  5. Tackle disk space niggles now before they become problems – if you have a big production server with many fast disks in it, consider creating a separate archive for files you don’t need all the time. Cloud storage or a NAS drive can provide ample storage space cost effectively and free up your whizzy server for essential work files. This is particularly useful if you work with big design or video files that really need the faster disks for maximum work productivity and efficiency.
  6. Always keep a spare laptop or two on hand, fully set up on your network, for your people to use in an emergency – you can lose huge amounts of billable time from a simple laptop issue.