Category Archives: Tips from the Helpdesk

Outlook crashing constantly? Try this. (Tip from the Helpdesk)

Our engineers have come across a problem with Outlook today which causes it to crash repeatedly. If this is happening to you, we’ve found that removing two recent Microsoft updates fixes the problem. Here’s how (please note your screens might look slightly different depending on your version of Windows): First go to your Control Panel: […]

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Diagram to represent hybrid cloud infrastructure

Which business services belong in the cloud?

Diagram to represent hybrid cloud infrastructure

A common question from the businesses we encounter is this – which of my business processes and services should I move to the cloud? As discussed in previous posts, we find that for most growing businesses, there is no such thing as moving the entire business to the cloud. Instead, it’s a question of identifying […]

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Finger touching people diagram representing blog post about data security and people leaving your company

Does your data stay put when your people leave?

Finger touching people diagram representing blog post about data security and people leaving your company

89% of employees moving on from a company still have access to at least one secure business application, according to a recent survey. The types of applications that businesses fail to secure include Office 365, Google Apps, MailChimp, WordPress and many others. Failing to close off access to data can cause major harm even when […]

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Lock and keyboard denoting blog post on how to protect yourself from ransomware

How to protect yourself from ransomware

Lock and keyboard denoting blog post on how to protect yourself from ransomware

We’ve seen a significant increase in the number of ransomware threats to clients’ businesses lately, reflecting what our virus/malware protection partners have been telling us. But how can you protect yourself from this malicious software? What is ransomware? Ransomware is malware that prevents you from gaining access to your own computer or files, and effectively holds […]

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Lightbulb with living plant wire for Stripe OLT 3 steps to greener technology article

Three steps to greener technology

Lightbulb with living plant wire for Stripe OLT 3 steps to greener technology article

Energy efficiency isn’t just a green issue, it’s good business sense – saving energy is saving money. Historically businesses have been concerned that reducing energy consumption inevitably means reducing capacity and performance, but this isn’t the case. In fact, if you are not making decisions based on energy efficiency now, then you are likely to […]

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Customer Satisfaction smilies for Stripe OLT clients

How are we doing?

Customer Satisfaction smilies for Stripe OLT clients

Believe it or not, technology isn’t the most important part of our job. What we’re really interested in is what technology does for our clients, enabling them to run their business effectively – which means that getting their feedback on how we’re delivering our service is vital. We’ve always canvassed opinions informally on our work from customers, but […]

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